At HS Design, we strive to deliver your purchase with excellent service, every time. We offer Furniture Delivery on our products for each order shipping to one address. Your furniture and select non-furniture items will be delivered by experienced delivery professionals. You will be charged a flat rate based on your delivery area.
PREPARING FOR FURNITURE DELIVERY
It is your responsibility to ensure that all furniture items will fit through any access points such as doorways, stairways, hallways, elevators and around corners into the desired location.
SCHEDULING YOUR DELIVERY
Once you are notified that
items are ready for delivery, the transport company will call you to schedule your delivery.
WHAT TO EXPECT ON DELIVERY DAY
Most furniture items and select non-furniture items include delivery inside to your home. Please note that we do not unpack your items. We ask that you closely inspect your item(s) before our delivery professionals leave your home.
Our delivery professionals are not permitted to move furniture currently in your home, nor are they allowed to move or set up electrical equipment. To facilitate delivery, please clear the space where furniture or rugs will be placed prior to delivery. In the event of any imperfection noted at the time of delivery, HS Design will replace the item or schedule a furniture medic or service technician to repair the issue at no charge to you. Contact Us for more information.
Oversized, extremely heavy or fragile items cost more to ship and handle and require additional delivery support, thus incurring a surcharge. This additional charge is listed with the product price on the applicable product page and in the cart. Please feel free to contact us for more information or assistance.
INTERNATIONAL DELIVERY & FREIGHT FORWARDING
We ship to most European countries and island (Palma de Mallorca, Ibiza). Please feel free to contact our customer service for more information and assistance.
PRICING & INFORMATION DISCLAIMER
Our goal is to provide accuracy in all prices, delivery rates and other information. All prices in our website are subject to any applicable taxes according to the country and local laws. Availability, prices and delivery rates are subject to change. There may be errors in the prices, descriptions or images of certain merchandise, and we reserve the right to restrict orders of those items and correct any errors, inaccuracies or omissions.
Free delivery for all orders in Spain, except where the weight for 1 specific item within the order exceeds 25 kg or is larger in size of our standard box size, the shipping cost will be confirmed by a separate email. In case the shipping cost is not acceptable, we will provide full refund for the order.
In case of shipping to outside of Spain, please write us an email and we will confirm the price of shipping.
Orders are shipped from Marbella, Spain. Estimated delivery time within standard delivery is 15- 20 business days for stock products but varies from product to product. If an item is out of stock, this and estimated delivery time will be confirmed via email.
Should the ordered item be available in our showroom, estimated shipping time will be maximum 10 days.
As many of the products are available in our physical showroom, they will not include their original packaging.
For more information on shipping please read our Terms & conditions.